• To create a culture “TO COLLECTIVELY SERVE”, within the organization, and the markets we serve, so as to ensure customer intimacy and patient welfare.

• To lead our teams is to provide guidance for human potential, and to be responsible for their progression, it is through this Leadership capability that will lead to our own progression.

• To foster the expression of ideas and intellect at all levels, and support creativity and imagination, inspire our teams by example and effort, and through sound Leadership, that ensures accountability at all levels.

• As Stewards of the companies, we own, to manage them with sound strategic intent, appropriate process, and capabilities that ensure sustained economic vitality.

• To effectively invest in the long term, that ensures value creation to all stakeholders and a sustainable return to our shareholders.

TO COLLECTIVELY SERVE OUR PEOPLE AND OUR MARKETS

TO DEVELOP OUR HUMAN CAPITAL INTERNALLY AND EXTERNALLY

TO ENCOURAGE INNOVATION AND IDEAS

TO MANAGE EFFECTIVELY TO ENSURE FINANCIAL VITALITY

TO ENSURE SUSTAINABLE LONG TERM RETURNS, TO OUR SHAREHOLDERS